Custom order workflow built around their actual fulfilment process — replacing the manual spreadsheet stack with structured order entry, approvals and real-time status visibility for sales and operations.
An ERP that matches how your business actually runs — not the other way around.
We help Singapore SMEs replace messy spreadsheets, fragmented approvals, and stuck operations with a customised AI ERP. Workflows, dashboards, and internal tools your team can run every day.
Monthly finance close, mapped to fields
17 source documents → 6 reconciliation checks → 2 approval gates → 1 board pack. Each step has an owner and a timestamp.
RepeatableInvoices, statements, portal exports
One recurring extraction workflow turned into a one-click review queue. The team sees the next task, the owner, the source data, in one place.
AI-layered50+ agentic deployments in marketing. The same playbook is now reaching ERP.
For three years, Hashmeta has shipped AI agentic solutions on the side that builds the business — marketing, sales, customer service. Fifty-plus APAC deployments, scoped agents, audit trails, human-in-the-loop on every action. We're now extending the same operating model to the side that runs the operations — CRM, finance, HR, procurement. Different skillsets, different audit and compliance requirements, same agentic discipline. Singapore SMEs can offset eligible scope under the Enterprise Development Grant (EDG) — up to 50% support on qualifying digitalisation projects.
Where the agentic playbook was built.
Three years operating AI agents on the functions that build the business — writing content, monitoring AI citations, running outbound, handling inbound chat and tickets. Same operating model on every account: scoped agents, clean data, audit trails, human-in-the-loop on every action. This is the proof base for everything we extend into.
- AI Website Builder — citation-ready sites with schema, llms.txt, passage anchors
- AppearSearch.ai — weekly citation monitor across ChatGPT, Perplexity, Claude, Gemini
- HiMail — outbound agents that read buyer signals and book meetings
- AI Chat + AI Helpdesk — inbound triage agents trained on your tone and policy
- 15 years of APAC marketing operating judgement under every agent
Same agentic model. New domain.
Marketing, sales and customer service build the business. ERP runs the operations — CRM, finance, HR, procurement, inventory. The skillsets diverge: accounting controls, audit requirements, regulatory rules, role-based authority. We bring the agentic operating discipline — scoped agents, audit trails, human-in-the-loop — and partner with finance, ops and HR specialists where the work demands deep domain expertise. The model is proven. The domain experts are pre-vetted. EDG-supported for eligible Singapore SMEs.
- AI Data Extract for invoices, statements, portals — already shipping today
- Finance close, P2P, approvals — built with vetted domain partners on standby
- Custom workflows mapped to your rules, roles and exception cases
- Audit trails + human-in-the-loop on every agent action — same as our marketing stack
- First module live in 6–12 weeks · PDPA-compliant · SG-hosted options
Where Hashmeta operates directly. Where we operate with experts.
Same agentic operating model across every module — scoped agents, clean data, audit trails, human-in-the-loop. The difference is who brings the domain depth: Hashmeta on the business-building side, vetted subject-matter partners on the operations side.
Whichever modules you start with, the agentic operating discipline is the same — scoped agents, clean data, audit trails, human-in-the-loop. The consultant scopes which modules to start with and which to phase.
Talk to consultant →Hashmeta's Agentic ERP scope qualifies as a digitalisation project under Enterprise Singapore's Enterprise Development Grant (EDG). Eligible Singapore SMEs can claim up to 50% support on consultancy, software and implementation fees. We help you scope the project for grant approval and sequence the build so funding unlocks at each milestone.
Check EDG eligibility →Three layers of an ERP that actually fits.
Off-the-shelf ERP forces your business to behave like a template. We build the opposite — workflows, approvals, and AI assistance shaped around how your team already works.
Custom workflows
Quote-to-cash, purchase-to-pay, hire-to-retire — mapped to your rules, your roles, your exceptions. Not bent to match a vendor's logic.
- Approvals, exceptions, owners — all visible
- Tracked from request to final handoff
- Works with your existing accounting and CRM
Operations dashboards
The team sees the next task, the owner, the approval status, and the source data in one place. Founder, finance, and ops on the same page.
- Live revenue, AR, AP, inventory views
- Role-based access — no spreadsheet sprawl
- Export-ready for board and investor packs
AI as a layer, not a costume
We get the workflow, permissions, and data structure right first. Once that base is stable, AI agents on top become useful and trustworthy.
- AI Data Extract for invoices, statements, portals
- Copilots scoped to your operating policy
- Agentic workflows where the ROI is obvious
Start with one painful workflow. Expand from there.
The best ERP rollouts start with one painful workflow, one department, or one cluster of related modules. We sequence the build so the team can adopt without disrupting the whole business.
Map the current process
We sit with the people doing the work. Identify the source files, fields, checks, and exception cases that actually run the business.
Plan the workflow
Modules, ownership, rollout sequence — agreed before a line of code is written. You see the field map and approval rules first.
Ship the first module
One module live in six to twelve weeks. Permissions, audit trails, and reporting wired in at launch — not as an afterthought.
Layer AI when it makes sense
Once the workflow is stable, we add AI extraction, copilots, and agents on top of the same business logic and data.
What a finance close module actually ships with.
A monthly finance close that runs itself.
Built for a Singapore SME that was closing monthly accounts across 4 entities, 9 bank accounts, and 3 accounting tools — mostly by spreadsheet.
- 17 source documents auto-ingested from email, portals, and Xero
- AI Data Extract for invoices and statements — review queue, not retype
- 6 reconciliation checks with named owners and SLA timestamps
- 2 approval gates routed to CFO and MD with audit log
- Board pack exported as PDF on day 5 — was day 18
Start with one workflow. Pay for what ships.
Three tiers, scoped before payment. The starter session is a tripwire — one recurring workflow mapped and a practical next step before any larger build.
One recurring extraction workflow mapped and turned into a one-click review queue. Two-week sprint, clear handover.
- Workflow audit and field map
- Extraction pipeline (PDF / Excel / portal)
- Review queue with named owners
- Practical next-step recommendation
One full ERP module shipped in 6–12 weeks. Workflow, dashboards, approvals, and AI extraction layered together.
- End-to-end workflow with audit log
- Role-based access & approvals
- Live operations dashboard
- Integrations with existing tools
- 90-day post-launch refinement
Continued module expansion, reporting refinements, automation layers, and AI agent additions as the business evolves.
- Follow-up modules and refinements
- Reporting and dashboard upgrades
- AI agent and copilot integrations
- Quarterly workflow and data audit
Questions before we start.
01Do we need to replace everything at once?
No. The best ERP rollouts usually start with one painful workflow, one department, or one cluster of related modules. We help you sequence the rollout so the team can adopt the system without disrupting the whole business.
02Can you work with the tools we already use?
Yes. We integrate with spreadsheets, accounting tools, CRMs, forms, payment systems, messaging, and other software that still makes sense to keep. The goal is a cleaner operating layer, not change for its own sake.
03How customised can the ERP actually be?
The system is designed around your actual workflow, rules, approvals, roles, and reporting needs. That is the point of custom ERP — the software should match the business instead of forcing the business to behave like a template.
04Who owns the code, logic, and data?
You do. Your repositories, cloud accounts, and operational logic stay under your control. We build with ownership in mind so you are not trapped inside a vendor black box.
05Can we add AI agents or copilots later?
Yes. In many cases, that is exactly where we want to go. We usually recommend getting the workflow, permissions, and data structure right first. Once that base is stable, AI agents become much more useful and trustworthy.
06Do you support enhancements after launch?
Yes. We can continue with follow-up modules, refinements, reporting improvements, automation layers, and AI workflow additions as the business evolves.
07What if we are still running most things manually?
That is common. Manual operations are often the best place to start because the pain is visible. We can map the current process, identify the strongest leverage point, and recommend the first module or workflow to build.
Ready to turn your workflow into a working ERP layer?
Share the workflow you want to improve. We will map a practical discovery plan with clear modules, ownership, and rollout sequence within 48 hours.